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GDPR Compliance

General Data Protection Regulation (GDPR) Information

Last Updated: January 1, 2025

1. Introduction

The General Data Protection Regulation (GDPR) gives you specific rights regarding your personal data. This page explains how you can exercise these rights when using Shooting Fire: Sniper Range services provided by gaiusplaygame.com.

2. Data Controller Information

The data controller responsible for your personal information is:

gaiusplaygame.com

18 Cambridge Street
Canterbury, CT1 2HA
United Kingdom

Contact Email: support@gaiusplaygame.com

3. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

3.1 Right of Access (Article 15)

You have the right to obtain confirmation that we are processing your personal data and access to that data. You can request:

  • What personal data we hold about you
  • Why we are processing your data
  • Who we share your data with
  • How long we keep your data
  • Information about data transfers to third countries

3.2 Right to Rectification (Article 16)

You can request correction of inaccurate personal data and completion of incomplete data. This includes:

  • Correcting wrong account information
  • Updating outdated contact details
  • Adding missing information to your profile

3.3 Right to Erasure ("Right to be Forgotten") (Article 17)

You can request deletion of your personal data when:

  • The data is no longer necessary for the original purpose
  • You withdraw consent and there is no other legal basis
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • Deletion is required for legal compliance

3.4 Right to Restriction of Processing (Article 18)

You can request that we limit how we use your data when:

  • You contest the accuracy of the data
  • Processing is unlawful but you prefer restriction over deletion
  • We no longer need the data but you need it for legal claims
  • You have objected to processing pending verification of legitimate grounds

3.5 Right to Data Portability (Article 20)

You can request to receive your personal data in a structured, commonly used format and transmit it to another controller when:

  • Processing is based on consent or contract
  • Processing is carried out by automated means

This includes your game statistics, preferences, and account information.

3.6 Right to Object (Article 21)

You can object to processing of your personal data when:

  • Processing is based on legitimate interests
  • Processing is for direct marketing purposes
  • Processing is for scientific or historical research

3.7 Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produces legal effects or similarly significant effects.

4. How to Exercise Your Rights

To exercise any of these rights, contact us using the following methods:

4.1 Email Requests

  • Primary Support: support@gaiusplaygame.com
  • General Inquiries: info@gaiusplaygame.com
  • Data Protection Matters: contact@gaiusplaygame.com

4.2 Required Information

When making a request, please include:

  • Your full name and email address associated with your account
  • Clear description of the right you want to exercise
  • Specific details about your request
  • Proof of identity if required

5. Response Times and Procedures

We will respond to your requests within one month of receipt. If your request is complex, we may extend this period by two additional months and will inform you of the extension and reasons.

5.1 Verification Process

To protect your privacy, we may need to verify your identity before processing certain requests. This may involve:

  • Confirming account details
  • Requesting additional identification
  • Using security questions

5.2 Free of Charge

We will not charge fees for most requests. However, we may charge a reasonable fee for excessive or repetitive requests, or provide information in alternative formats.

6. Consent Management

You can withdraw your consent at any time for processing based on consent. This includes:

6.1 Cookie Consent

Manage your cookie preferences through:

  • Browser settings for blocking or deleting cookies
  • Our cookie banner when visiting the website
  • Contacting us to update preferences

6.2 Marketing Communications

Opt out of marketing emails by:

  • Using unsubscribe links in emails
  • Updating your account preferences
  • Contacting our support team

7. Data Processing Lawful Bases

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to processing
  • Contract Performance: To provide gaming services
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interest: For platform security and improvement

8. International Data Transfers

When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards through:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Certification schemes

9. Data Breach Notification

In case of a personal data breach that poses high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, including:

  • Nature of the breach
  • Likely consequences
  • Measures taken to address the breach
  • Recommendations for protecting yourself

10. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. In the UK, the relevant authority is:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

11. Children's Data

We do not knowingly process personal data of children under 16 years old without parental consent. If you believe we have collected such data, please contact us immediately for deletion.

12. Updates to GDPR Information

We may update this GDPR information to reflect changes in law or our practices. We will notify you of significant changes through our platform or email.

13. Contact for GDPR Matters

For any GDPR-related questions, concerns, or requests:

  • Email: support@gaiusplaygame.com
  • Subject Line: "GDPR Request" or "Data Protection Inquiry"
  • Response Time: Within 30 days

We are committed to protecting your privacy rights and ensuring full GDPR compliance in all our data processing activities.

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Professional precision training for shooting sports enthusiasts worldwide.

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